Our Story
Paws was founded by pet lovers who experienced firsthand how a vet bill can turn a joyful moment into a financial crisis. We built the insurance we wished existed.
Make premium pet healthcare accessible to every family — regardless of breed, age, or zip code. No fine print, no runarounds.
A world where no pet owner ever has to choose between their pet's health and their financial wellbeing. Coverage that truly covers.
Fast claims, honest pricing, and real humans on the phone. We're pet owners too — we treat your pets like our own.
50K+
Pets insured
R$18M+
Claims paid out
98%
Claim approval rate
4.9★
Average review score
Our Journey
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The People
Lola Xiao
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John Lee
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Lily
Chief Marketing Officer
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Get in Touch
Our team is here Mon–Fri, 8am–8pm ET. We usually respond within 2 hours.
Phone Support
Call us at 1-800-PAWS-PET. Average hold time under 3 minutes.
Mon–Fri, 8am–8pm ET · Sat, 9am–5pm ET
